| | | Featured Article Analytics at Work: The Engine of Better Business Decisions Many insights emerged from the financial crisis, but few more important than the need for more astute, fact-based business decisions. Applying analytics is a good way to start. A new book from Accenture, Analytics at Work, contains a wealth of details and insights about analytical frameworks, tools and success stories. Read more | | | Bioenergy: New Opportunity in Forest Products Forest Products/Energy/Sustainability | | Overcapacity and sluggish demand may have darkened the forest products horizon, but bright opportunities still exist. A good example is biomass power production, a high-growth field. Many forest products companies already possess the engineering and operations skills to run a bioenergy supply chain. Read more | | | | Building a Performance-focused Applications Portfolio IT Outsourcing | | According to a recent survey, many CIOs believe they are winning the cost reduction battle but falling short in their quest to improve performance. To help turn the tide, an Accenture podcast suggests that CIOs simplify applications, work harder to align IT with the business and examine the potential of outsourcing. Read more | | | | How Performance Management Programs Can Help Public Service Agencies Cross Public Sector | | Many public service agencies are struggling to streamline staff and increase efficiency, while addressing rising demands from governments and citizens. A formal performance management program that is iterative, measurable and integrated across the enterprise could help public service organizations do more with less. Read more | | | | IT Industrialization: Making High Performance Standard IT Outsourcing | | Companies seeking to improve the performance of their business applications should also be considering industrialization: increasing IT standardization, reliability and predictability across the enterprise. An Accenture podcast discusses the important and often game-changing role that outsourcing can play in helping companies industrialize. Read more | | | | Social CRM Electronics and High Tech/Customer Relationship Management/Digital Marketing | | Social media and other Web 2.0 tools are changing how companies relate to customers. Buying advice, product information and technical help may now be disseminated from consumer to consumer without involving the provider. Companies could use a "social CRM" strategy to help them better understand, engage and influence customers. Read more | | | | Strong Signals in Consumer Electronics Electronics and High Tech | | The economy may have stumbled, but people are spending big on consumer electronics. Mobile communications is especially hot and Internet news usage has skyrocketed. Additional insights on technologies, services, preferences and buying behaviors are contained in the 2010 Accenture Consumer Electronics Products and Services Usage Report. Read more | | | | Technology Insights for Oil and Gas Producers Energy/Microsoft Solutions | | More than two-thirds of professionals responding to Accenture and Microsoft's second annual "Oil and Gas Industry Collaboration Survey" say social media improves work performance. However, there is a view among respondents that company policies impede mainstream adoption of collaboration technologies. A new report presents and interprets the survey's results. Read more | | | | Tight Oil Still in the Offing? Energy | | In 2009, the International Energy Agency warned of a "capacity crunch" in oil markets: declining oil prices and a resultant fall-off in upstream projects. But is a crunch still imminent? Writing in Petroleum Review, Accenture professionals offer insights based on changing industry conditions and recent research. Read more | | | | | | | | | |
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